Request to Amend Valid Temporary Resident Documents or Information Contained in the Confirmation of Permanent Residence

Use this application if you are a temporary resident, a permanent resident or Canadian citizen who wants to fix mistakes on your:

• valid temporary resident documents
• confirmation of permanent residence or record of landing

Any errors you want to fix must have been made by Canadian immigration officials when recording your personal information.

You cannot use this application to change these documents because of a change in your life after they were issued to you. For example, we will not change the documents if your name changed after a marriage or divorce.

Once you have filled out this application, send it to the Operations Support Centre (OSC) in Ottawa (see the following section for details).

This application package includes:

• Request to Amend Valid Temporary Resident Documents or Information Contained in the Confirmation of Permanent Residence [IMM 1436] (PDF, 0.33 MB)
• Use of a Representative [IMM 5476] (PDF, 1.49 MB)
• Instruction Guide (IMM 5218).

Permanent resident documents

Your record of landing (IMM 1000) or confirmation of permanent residence is an historical document which contains information about you when you obtained the status of permanent resident in Canada.

IRCC will not amend the record of landing (IMM 1000) or confirmation of permanent residence even if it is a result of a clerical error.  If an administrative or clerical error is made by IRCC, the amendment will be made in IRCC’s system of record and the client will be issued a verification of status (VoS) document free of charge.

What information may be corrected?

Information contained on your record of landing (IMM 1000) or confirmation of permanent residence will be amended only to correct errors made by Canadian immigration officials in recording the information you provided when you applied to come to Canada.

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What information will not be corrected?

Your record of landing (IMM 1000) or confirmation of permanent residence is not an identity document. Therefore, it will not be amended to correct personal information that changed after the date permanent residence was granted.

Requests for these types of changes should go to the Registrar General of the province or territory in which you live.

Any amendments to names must conform to the Department’s policy which stipulates that the name indicated on the bar code of your passport when you entered Canada will be used for your immigration file and documents. If the name on your record of landing or confirmation of permanent residence matches the passport you used to enter Canada, your immigration records will not be amended.

Urgent applications

In certain circumstances, you may qualify for urgent processing. If you meet one of the criteria outlined below, you must clearly mark “URGENT” on your mailing envelope. You must include proof as to why urgent processing is required. If you do not meet the criteria below or do not provide sufficient proof, your application will be placed in the regular processing queue.

The criteria for urgent processing are as follows:

• You face immediate loss of employment, or an employment opportunity, because you are not in possession of proof of your immigration information. Include an original letter from the employer indicating this requirement.
• You are unable to receive urgent services from other government departments at the federal, provincial, or municipal level as a result of the error that was made on your document. Urgent services may include medically urgent health services, obtaining a Social Insurance Number (SIN) if failing to obtain one will cause immediate loss of employment or an employment opportunity, etc.You must provide proof of your situation, including:
  • photocopies of any letters or other documentation from other federal, provincial or municipal government departments, or
  • an original letter from your employer, or
  • a letter explaining your situation, or
  • any other documents you may have to support your request for urgent processing.
• Your application was seriously delayed due to an administrative error on the part of Canadian immigration officials. Include a letter explaining the situation, and any supporting document you may have.

Note: Requests relating to inclusion of references to on and off campus work authorization on a study permit do not qualify for urgent processing.

Mailing Address: Operations Support Centre: Ottawa, Ontario

The Operations Support Centre (OSC) processes:

• Amendment of immigration documents and of valid temporary resident documents.
• Others:
  • International Experience Canada work permits,
  • In-Canada applications submitted online,
  • Verification of Status (VOS) applications,
  • Replacement of valid temporary resident documents,

Note this office is not open to the public.

Mailing address
Operations Support Centre (OSC)
P.O. Box 8784 STN T CSC
Ottawa, Ontario K1G 5J3

Courrier address or registered mail:

Verification of Status (VOS) or Replacement of an Immigration Document
Operations Support Centre (OSC)
365 Laurier Avenue West,
Ottawa, Ontario K1A 1L1