Guide 5487: Applying for a Work Permit outside Canada

Incorrect fee payment

Incorrect fee payments may delay processing.

Payment issue – No fee included

We will return your application.

Note: We will start processing of your application after you return your application with the fees.

Payment issue – Not enough fees included

We will return your application and tell you of how much to pay.

Note: We will start processing your application once you return your application with the correct fees.

Payment issue – Overpayment

We will:

• start processing your application, and
• send you a refund.

Note: You do not have to ask for a refund, it will be done automatically.

Payment issue – required biometric fee not included

We will:

• tell you the fee amount and how to pay it.

Note: We will continue processing of your application after you send the missing fees.

You may send your application to a Visa Application Center (VAC) that serves your area or apply online.

Completion check

Once you have submitted your application, we will check to make sure that:

• you have properly completed and submitted all of the required application forms;
• you have paid the application processing fee; and
• you have sent all requested supporting documentation.

If your application package is incomplete:

• we will return it to you;
• we will not create a file; and
• we will not keep a record until you have submitted a complete application.

Note: To avoid processing delays, pay your biometric fees at the same time as your application processing fees, using the same method of payment.

What you can do to help processing

There are certain things you can do to help make sure your application is processed as fast as possible:

• send all documents and information we have asked for with your application
• pay your application and biometric fees (if required)
• provide your biometrics as soon as possible (if required)
• tell us if your contact information changes, including:
  • mailing address
  • telephone numbers
  • facsimile number (fax)
  • e-mail address

Things that delay processing

The following may delay processing:

• unclear photocopies of documents
• verification of your information and documents
• a medical condition that may need more tests or consultations
• a criminal or security problem
• consultation is needed with other offices in Canada and abroad