Note: You don’t have to ask for a refund. It will be done automatically.
Note: If you’re eligible for a refund, we will issue the refund to the person indicated on the Payer Information section of the receipt (paper applications). If there is no name indicated on the receipt, we will send the refund to the applicant.
To pay your fees for your application you’ll need:
Visit the link below and follow these instructions to pay:
Do not exit without printing the receipt! The printed receipt is your proof of payment!
Mail your application in a stamped envelope to the address below:
Regular mail:
Sender (top left of the envelope) (Your name)
(Your Address)
(Your Postal Code)
Or by courier:
(Your Postal Code)
NoteMake sure you have included the Document Checklist [IMM 5644] (PDF, 2.19 MB) and all the necessary documents with your application.
To qualify for urgent processing, you must demonstrate that you need your PR Card within the next three months for one of these reasons:
You must include all of the following documents to show that you need urgent processing:
You must provide the English or French translation for any documents that are not English or French. See the section translation of documents.
If you do not send all of this information, we may not process your application urgently.
Write “Urgent” on your envelope.
After you submit your application, you can expect to hear from us:
You must bring your old card and the original documents of the photocopies you included with your application.
If your address or telephone number changes during the application process, you must let us know. You can do this by going to Change of Address or by visiting the Help Centre.
You may Contact Us or go online to see the current status of your application:
To obtain details on how to remove your application status information from the Internet, visit the “Frequently Asked Questions” (FAQ) section.
Contact the Canadian embassy, high commission or consulate responsible for your region
Your personal information is:
For more information about the protection of your data, visit the Help Centre.
Our quality assurance program randomly chooses applications for a special review. If chosen, we will ask you to attend an interview with an IRCC official to:
