Old Age Security: How to Apply

Your application will be reviewed by Service Canada staff who were not involved in making the original decision on your application.

More information on how to request a review of the decision

There are 3 ways you can make a request for reconsideration:

1. submit your request online using My Service Canada Account (MSCA), or
2. complete and submit the Request for Reconsideration of an Old Age Security Decision form (ISP-3134), or
3. prepare and submit a written request to review the decision and include:
   1. your name
   2. your address
   3. your telephone number
   4. your social insurance number or client identification number
   5. a detailed explanation of why you do not agree with the decision
   6. any new information that could affect the decision
   7. your signature and the date

If you complete your request on paper

Sign and date your written request and submit it:

1. by mail to the return address on the decision letter, or
2. in person at a Service Canada office

Reconsiderations can take several months to complete, depending on the case. Service Canada will review your application and any new information you submit in support of your request and send you a (new) decision by mail.

If you disagree with the reconsideration

If you disagree with the new decision, the next step is to contact the Social Security Tribunal to appeal.