Confirming Your Permanent Residence Online: PR Virtual Landing From Inside Canada

 

If you got an email about the Permanent Residence Portal, it’s legitimate if

• it came from an email address ending in @cic.gc.ca
• it’s in both English and French
• the subject line is “IRCC – Permanent Residence Portal (PR Confirmation) / Portail de résidence permanente (Confirmation de la RP)”
• it links to this page

Permanent Residence Portal

What is the Permanent Residence Portal?

If you want to submit an application to become a permanent resident, use this portal to:
apply for permanent residence

If we approve your application, we’ll invite you to:

• confirm your permanent resident status; and
• send a photo for your permanent resident card

If you are already a permanent resident, you can:

• apply for your permanent resident card (PR card); or
• apply for a permanent resident travel document (PRTD)

You should only create a new account if you’re:

• starting a new permanent residence application or
• applying to get a PR card/PRTD (The permanent resident travel document) using this portal

If you’re confirming your status as a permanent resident, when it’s time to do so we will:

• create an account for you and
• email you your username and temporary password

Sample of the email for IRCC Permanent Residence Confirmation Portal

Email Content

Annex A – Pre-email – Invitation

Subject line: IRCC Permanent Residence Confirmation Portal
Date: MMM DD, YYYY

[Your Name]
UCI: XXXXXXXX
Application # : E001111111

[Your Name]:

Your application for permanent residence has been approved. The final step in processing your application is to confirm your permanent residence and create your permanent resident card. You’ll complete this process through the Permanent Resident Portal (PR Confirmation).

In the portal, you’ll confirm that you and your dependants are in Canada, provide your Canadian address and submit your photo to create your permanent resident card.

You need to access the portal yourself. Your representative cannot access the portal on your behalf.

If you are a representative and receiving this message on behalf of a client, you must forward the message to your client.

Next steps:

• Reply to this email and confirm the email address you want to use.
• As the principal applicant, you’ll act on behalf of your dependants. If you would prefer your dependants to have their own accounts, please indicate so in your reply to this email.
• In your reply to this email, copy and paste this template and fill in the information for yourself and for each member of your family. If you are not sure of the exact date(s) of your entries to Canada, you can provide your best estimate.
  • Name:
  • UCI:
  • Email:(one for the whole family)
  • Original entry date:
  • Date of last time you entered Canada:
  • Location where you last entered:
  • Are you currently inside Canada:
  • If you are not inside Canada, when is your expected return date:
• If you can’t access online tools such as the portal, or if you experience any technical issues with the portal, please let us know by replying to: <IRCC.ClientPortal-PortailClient.IRCC@cic.gc.ca>
• Once you reply by email, we’ll send you an invitation to create a portal account from: Immigration Refugees and Citizenship Canada / Immigration Réfugiés et Citoyenneté Canada <IRCC.DoNotReply-NePasRepondre.IRCC@prson-srpel.apps.cic.gc.ca>

If you didn’t get our email, check your junk mail or spam folder.

Please respond quickly with the requested information, this will result in faster processing.

Find out more about the portal on our website.

Changes to your situation:

You must inform us immediately by replying to this email of any of these changes:

• You get married, divorced, enter a common-law union, or become separated from your spouse.
• In the event of the death of
  • the sponsor;
  • the principal applicant; or
  • any accompanying family member.
• You, or any of your family members, give birth to or adopt a child.
• You, or any of your family members, are charged or convicted of a criminal offence.
• You, or any of your family members, are no longer interested in becoming permanent residents of Canada.

If you are outside Canada:

If you are currently outside Canada, you cannot be landed using the PR Portal (PR Confirmation). It is important that you let us know by replying to this email. We can then ensure that you have any documents you might need to travel to Canada to become a permanent resident.

Sincerely,
(GCMS user ID)
(Office’s city name)
Immigration, Refugees and Citizenship Canada

In most cases, we can confirm permanent resident (PR) status

• without in-person interviews
• through a secure online portal

What you can do in the portal

Through this portal

• you can declare you’re in Canada
• you can confirm your address
• you can submit a recent photo we will use to make your PR card
• we can give you access to your proof of permanent resident (PR) status
• you can share personal information safely

As the principal applicant, you’ll act on behalf of your family, unless you tell us you’d like them to have their own accounts.