Businesses outside Canada

  • Employers in the United States can contact the International Tax Service Office at:
    1-800-267-5177 ext. 9144 (toll-free)
  • Employers from outside Canada and the United States can call collect at:
    1-613-940-8497

Record of Employment

Under the provisions of the Employment Insurance Act, all employers are required to provide a Record of Employment (ROE) when an interruption of earnings occurs for an employee. This requirement applies whether the employee is a Canadian or a foreign worker. The ROE, which indicates the wages paid and the number of weeks the TFW worked, is required by the foreign worker as proof to qualify and apply for permanent residency. TFWs also need the ROE to apply for Employment Insurance benefits.

Proof of individual requiring care

Employers must provide proof that they or a dependant is in need of care. The documentation that must be submitted along with the application form includes proof of one of the following:

  • age and parentage for each child under the age of 18 (provide one of the documents listed):
    • long form birth certificate
    • adoption order
    • official guardianship, or
    • medical doctor’s note confirming the pregnancy and the due date
  • age for each senior, 65 years or older (provide one of the documents listed):
    • birth certificate
    • passport, or
    • Old Age Security identification card
  • disability, chronic or terminal illness for each disabled, chronically or terminally ill person (provide one of the documents listed):
    • completed Schedule H – Medical disability, chronic or terminal illness certificate (EMP5600) form, signed and dated by the physician, or
    • physician’s note attesting that the patient has a disability, chronic or terminal illness and that he/she requires access to a live-in caregiver

Financial ability

To hire a foreign in-home caregiver, employers must demonstrate their financial ability to pay the caregiver’s wages. Service Canada will assess the financial ability of the employer by using the Low Income Cut-Offs (LICO) produced by Statistics Canada. To have their financial ability assessed, employers must complete the Financial ability section of the LMIA application form. If the total is positive, the employer may be considered as having met the financial ability requirement.

 

Low income cut-offs

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Table 1: Low income cut-offs before tax (2016)
Size of family unit
Community size

Rural areasoutside CMA or CA

Census Agglomeration (CA) Census Metropolitan Area (CMA)
Less than
30,000 inhabitants
Between 30,000
and 99,999 inhabitants
Between 100,000
and 499,999 inhabitants
500,000
inhabitants or more
Current dollars
1 17,175 19,540 21,354 21,487 24,949
2 21,382 24,324 26,583 26,748 31,061
3 26,285 29,903 32,681 32,884 38,185
4 31,915 36,308 39,680 39,926 46,362
5 36,197 41,180 45,004 45,282 52,583
6 40,825 46,444 50,758 51,073 59,304
7 or more 45,452 51,709 56,511 56,861 66,027

http://www5.statcan.gc.ca/cansim/a26?lang=eng&id=2060094

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As part of this assessment, employers must submit a copy of their Notice of Assessment from the CRA with their LMIA application. In exceptional cases where the employer is not required to pay income tax in Canada, copies of paystubs, bank statements, personal work contract or other official documents can be submitted as proof of income.

In cases of multiple employers where the income of 1 employer is not sufficient to meet the financial ability to pay the caregiver’s wages, the income of both employers can be combined to meet this requirement. However, the 2 employers must submit copies of their individual Notice of Assessment from CRA.

Transportation

Employers of low-wage in-home caregivers must always pay for the transportation costs (for example, plane, train, boat, car, bus) of the caregiver to the work location in Canada. These costs must be paid up-front to ensure that they are not part of any negotiations related to the employment contract. This process helps protect temporary foreign workers, who may be tempted to accept alternative travel arrangements in return for a job offer.

Employers may have a financial agreement with any member of their family to pay for the transportation costs.

Transportation costs may include:

  • transportation from the caregiver’s country of current residence to the work location in Canada
  • transportation from the caregiver’s current residence in Canada to the new work location
  • gas expenses when the caregiver drives his/her personal car to the new work location
  • return transportation from the caregiver’s current residence in Canada to his or her original country of residence

Employers should know that:

  • The mode of transportation selected must reduce the travel time, expenses and inconvenience to the caregiver.
  • Under no circumstances, can an employer recover the transportation costs from the TFW.

Transportation costs paid by the employer do not include:

  • hotels, meals and miscellaneous expenses during the caregiver’s travel to the work location;
  • transportation or other expenses for vacations or emergency trips

Employers must keep records (for example, invoices, receipts, copies of flight itineraries, tickets, boarding passes) of all transportation costs paid, for a minimum of 6 years. This information may be required as proof if employers re-apply for a subsequent LMIA or if they are selected for an inspection.

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