Guide: Submit Your Passport From Inside Canada After Your TRV Is Approved

If you applied for a new temporary resident visa, or a study or temporary work permit from within Canada you

  • must mail us your passport
  • can’t submit your passport in person
Passports for super visa applications must be sent to a visa application centre (VAC) outside of Canada

Read the details in your passport request letter and follow the instructions below.

passport request letter

 

You should wait until you have your passport back before booking travel outside Canada.

Submit Your Passport
Mailing instructions
How long it takes to get your passport back

You’ll get your passport back within 14 calendar days plus mailing time. Mailing time depends on the type of mailing service you use.

If you’ve submitted your passport and urgently need it back sooner

Check the tracking number to see where your passport is.

  • If it’s in the mail, wait for delivery.
  • If we have your passport, call the Client Support Centre.
  • Send us your passport by mail (Canada Post) or courier. Choose and pay for a mailing service:
    • If you’re not using a courier service, we recommend you use Canada Post’s Xpresspost or Priority Post services so you can track your envelopes.
    • The mailing service you choose will determine how fast it will take for your passport to be returned to you.
  • Purchase 2 prepaid envelopes:
    • If you live in Ontario or Quebec, purchase regional envelopes.
    • If you live in another province or territory, purchase national envelopes.
  • Envelope sizes:
    • To send us your passport:
      • 1 letter-size envelope (318 x 241 mm)
    • For us to mail you back your passport:
      • 1 standard-size envelope (260 x 159 mm)
  • Write down the tracking numbers for both envelopes. To track your envelopes with Canada Post or with your courier service:
    • Use the tracking number for the letter-size envelope to find out when we receive your passport at our office.
    • Use the tracking number for the return envelope (standard-size), to find out when we mail it back to you.
  • Prepare your package:
    • Write your full mailing address on the return envelope (standard-size) in the “Deliver to” field.
    • In the letter-size envelope, put:
      • your passport
      • a copy of your passport request letter showing your unique client identifier (UCI) and application numbers
      • the return envelope with your address on it

Track your envelopes with Canada Post
https://www.canadapost-postescanada.ca/track-reperage/en#/home

Track your items using tracking, delivery notice card, or reference numbers.

 

Choose the correct mailing address:

Canada Post address

Temporary Resident Visa Section
CPC-Ottawa (e-Application)
PO Box 9640
Ottawa, Ontario
K1G 6T2

Courier address

Temporary Resident Visa Section
CPC-Ottawa (e-Application)
365 Laurier Avenue West
Ottawa, Ontario
K1A 1L1

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