IMM 5445 Guide: Applying for a Permanent Resident Card (PR Card) – First application, replacement, renewal or to change gender identifier

Step 4: Mail the application

Where to mail the application

Mail your application in a stamped envelope to the address below:

Regular mail:

Or by courier:

Is your application urgent?

To qualify for urgent processing, you must demonstrate that you need your PR Card within the next three months for one of these reasons:

• For travel because of your own serious illness;
• For travel because of the serious illness or death of a family member;
• For travel because of work requirements.

You must include all of the following documents to show that you need urgent processing:

• A copy of proof of travel such as tickets or an itinerary showing the destination and dates you will be travelling;
• A copy of proof of payment for travel showing the date, full amount and method of payment;
• A letter explaining the reason for the urgency; and
• Proof of urgency (ie. a doctor’s note, death certificate, letter from employer, etc.)

You must provide the English or French translation for any documents that are not English or French. See the section translation of documents.

If you do not send all of this information, we may not process your application urgently.

Write “Urgent” on your envelope.

What happens next

Hearing from IRCC

After you submit your application, you can expect to hear from us:

• If your application is properly completed and you meet the requirements for a PR Card
  • If you gave us a valid email address, we will send you an Acknowledgement of Receipt (AoR) of your application;
  • you will get your card in the mail or a letter from us telling you when and where to pick up your card.
• If your application is incomplete
  • your application will be returned to you.

If we ask you to pick up your PR Card in person

You must bring your old card and the original documents of the photocopies you included with your application.

If your address or telephone number changes during the application process, you must let us know. You can do this by going to Change of Address or by visiting the Help Centre.