ONIP: Using a Representative

Step 2 – To register an expression of interest on your behalf, your representative will need your:

• first and last name as it appears on your passport, travel or identity document
• date of birth
• personal telephone number
• personal email address
• country of residence
• passport number

Representatives are not allowed to use any other email address to register your expression of interest, including their own email or an email they create to register with the OINP. Using your own email means you will receive all registration emails directly and are able to control your profile.

Step 3 – Your representative must submit your expression of interest.

Step 4 – Once your expression of interest has been submitted, you will receive two emails:

1. the first email will include your enrollment number
2. the second email will include your PIN number

Step 5 – Register for a ONe-key account by clicking on the link in the first email and:

1. select Ontario Immigrant Nominee Program (OINP) from the list of services
2. input the PIN and enrollment numbers

Your representative is not allowed to create your ONe-key account for you.  If you already have a ONe-Key account you may sign in with it.

Step 6– Appoint your representative. Go to the OINP e-Filing Portal and click on the row containing your file number. Once the ‘My Representative’ box appears, click on ‘Appoint’.

Once you have appointed your representative, your expression of interest will be entered in the selection pool.

If you have already registered an expression of interest, please follow the instructions under If you are already registered in the OINP e-Filing Portal to appoint your representative.

If you are already registered in the OINP e-Filing Portal

Step 1 – Get your file number, which is on your main page, in the portal.

Step 2 – Give your representative the following information:

• your file number
• first and last name as it appears on your passport, travel or identity document
• your email address

Step 3 – If your representative does not have their own profile in the portal, they must create one. Once that’s done, they should:

• log into the OINP e-Filing Portal
• click on ‘Add an existing application’
• enter your file number and email address

Step 4 – Once your application has been added, you will receive an email asking you to log into your account to authorize the representative.

Step 5 – Log in to the OINP e-Filing Portal and click on the row containing your file number. Once the ‘My Representative’ box appears, click on ‘Appoint’.

Important: Representatives are not allowed to self-appoint. You must appoint your representative from your own profile. Never share your password with your representative or any other individual.

Applicants: Cancel a representative

If you want to cancel your representative:

1. log into your account in the OINP e-Filing Portal
2. click on the row containing your file number
3. once the ‘My Representative’ box appears, select ‘Cancel’

Once you’ve cancelled your representative, they will no longer be authorized to conduct any business on your behalf or access your information.

Applicants: Getting assistance from authorized representatives and other individuals

Assistance from authorized representatives

If you get help from an authorized representative, but you do not appoint them as your representative, you must disclose this in your online application.

Important:

• If you don’t disclose that you received assistance from an authorized representative, we may return your application as incomplete.
• Remember, representatives must register an account and get appointed by you before they can submit an application on your behalf.
• Representatives cannot use an email address belonging to, or created by themselves, for the purpose of self-appointing.

Assistance from other individuals

You can also get help with your application from someone who is not authorized. You will be asked to disclose this in your online application.

Individuals who are not authorized representatives cannot charge you for their service or ask for any other type of compensation, or submit an application on your behalf.

Only authorized representatives can register as a representative in the OINP e-Filing Portal.

Representatives: Before you register

If you will be acting as a representative, make sure you are authorized to do so in Ontario.

Once you confirm you’re authorized, you must:

• create a profile in the OINP e-Filing Portal
• use your representative account to submit applications on behalf of applicants – you cannot submit an application through an applicant’s ONe-key account
• have the applicant’s:
  • file number
  • first and last name as it appears on their passport, travel or identity document
  • email address

Register as a representative

Step 1: Register yourself

1. Access the OINP e-Filing Portal and select:
   1. Returning User if you have previously registered in the e-Filing Portal
   2. New Applicant if you have not yet registered in the e-Filing Portal
2. You will be automatically redirected to log into your ONe-key account. If you don’t have a ONe-key account, click on Sign up now!
3. From ONe-key you will be automatically redirected to the OINP e-Filing Portal
4. Once you are logged in to the portal, you will be prompted to create a profile. Or if you are a returning user, skip to step 7.
5. Once your profile is complete, click ‘Finish’ and you will be redirected to your main page in the portal.

Step 2: Register your applicant

6. From the main page of the portal, click on ‘Submit New Application’ and select the applicant’s stream.
7. Read and acknowledge the Representative’s Declaration by checking the box and clicking OK. This step is only required the first time you submit an application.
8. You will be automatically redirected to register a profile for the applicant. Once finished, click ‘Submit’.Make sure you carefully enter the applicant’s information when you are creating this profile because we will not accept requests to change complete names or dates of birth.If the applicant does not have a last name on their passport, travel or identity document:
   • enter ‘N/A’ in the first name field
   • put their first name in the last name field
9. A confirmation number will appear on the screen. Click on ‘Finish’ to return to your main page.
10. Click on Refresh Applicant’s List to view the applicant’s information.

Step 3: Get authorized and complete the application

The applicant will receive two emails from the OINP telling them that you have registered a profile on their behalf.