This section describes how to process in-Canada applications for permanent residence submitted by protected persons, including Convention refugees and members of the protected temporary residents class, through the paper-based or online application process.

  1. Protected persons: Processing applications for permanent residence – Application intake and completeness
  2. Protected persons: Processing applications for permanent residence – Eligibility
  3. Protected persons: Processing applications for permanent residence – Admissibility
  4. Protected persons: Processing applications for permanent residence – Identity Documents
  5. Protected persons: Processing applications for permanent residence – Family members overseas
  6. Protected persons: Processing applications for permanent residence – Positive decisions on admissibility

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1. Intake

All protected persons applications for permanent residence must be submitted online or on paper to the Case Processing Centre in Mississauga (CPC-M) as the following:

  • Applications for sponsorship of parents and grandparents:
    CPC-M-PGP
    P.O. Box 8020, STN T CSC
    Ottawa, ON
    K1G 3H6
  • Application for spouses or common-law partners (currently living in Canada) applying under the Spouse or Common-Law Partner in Canada Class:
    CPC-Mississauga
    P.O. Box 5040, Station B
    Mississauga, ON
    L5A 3A4

Send your application to the Case Processing Centre in Sydney, Nova Scotia if you’re sponsoring:

  • a spouse, partner or dependent child who:
    • lives outside Canada, or
    • won’t stay in Canada while we’re processing your application
  • other relatives
  • Application for permanent residence from within Canada: Protected persons and convention refugees:
    CPC Mississauga
    PO Box 3010, Station B
    Mississauga, ON
    L4Y 0G8
  • RPRF payments or other correspondence:
    CPC Mississauga
    P.O. Box 6100, Station A
    Mississauga, ON
    L5A 4H4
Courier addresses

We accept deliveries from couriers between 8:00am and 4:00pm, Monday through Friday, except for statutory holidays.

We don’t accept deliveries before or after these hours.

  • Applications for sponsorship of parents and grandparents:
    CPC-M-PGP
    P.O. Box 8020, STN T CSC
    Ottawa, ON
    K1G 3H6
  • All other applications for Case Processing Centre – Mississauga
    2 Robert Speck Parkway,
    Suite 300
    Mississauga, ON
    L4Z 1H8

Protected persons in Canada are encouraged to submit complete applications for themselves and all their dependent family members (both in Canada and abroad) at the same time through the Permanent Residence Portal or on paper. Once eligibility of the principal applicant is assessed, the primary office will e-transfer the applications for overseas dependants to the appropriate visa office, so that the visa office can commence with processing or request applications for permanent residence if they have not yet been submitted.

If documents are incorrectly submitted to CPC-M instead of the visa office, or to the visa office instead of CPC-M, the receiving office will accept the documents, ensure they are uploaded to the Global Case Management System (GCMS), and alert the appropriate office.

Date of the application

A paper application is considered to be made on the day that it is received at CPC-M, as long as it meets the requirements of section 10 of the Immigration and Refugee Protection Regulations (IRPR) and includes evidence that the relevant cost recovery fees have been paid. An online application is considered to be made on the day it is submitted via the Permanent Residence Portal, as long as it meets the requirements of section R10 and includes evidence that the applicable cost recovery fees have been paid.

Application completeness

Applications and the supporting documentation must be reviewed to ensure that

  • the Generic Application Form for Canada [IMM 0008E (PDF, 664 KB)] is completed properly and signed by the principal applicant;
    • For online applications, this is a digital form and includes the questions from paper form IMM 0008DEP (Additional Dependants/Declaration).
  • the Schedule A – Background / Declaration form [IMM 5669 (PDF, 1.52 MB)] is completed properly by the principal applicant and all family members over 18 years of age, whether accompanying or not;
  • the Schedule 14 – Protected Persons and Convention Refugees form [IMM 0008] is completed properly by the principal applicant and all family members over 18 years of age who have also been found to be a protected person;
  • the Additional Family Information form [IMM 5406 (PDF, 2.23 MB)] is completed properly by the principal applicant and all family members over 18 years of age;
  • the applicant has enclosed the following documentation:
    • 1 passport-sized photograph of each family member (in addition to the applicant’s photographs that accompany the application),
    • photocopies of the applicant’s passport, travel document or identity documents as well as those of included family members, and
    • documents that prove the relationship between the principal applicant and the listed family members;
  • a photocopy of proof of protected person status is included:
    • the Notice of Decision letter from the Immigration and Refugee Board (IRB) indicating the applicant is a protected person or the decision letter and verification of status document from a senior immigration officer indicating the applicant is a protected person, or
    • the temporary resident permit or Minister’s permit indicating the applicant is a member of the protected temporary residents (PTR) class; and
  • the applicable cost recovery fee has been submitted;
  • if applicable, the Authority to Release Personal Information to a Designated Individual form [IMM 5475 (PDF, 1.74 MB)] or the Use of a Representative form [IMM 5476 (PDF, 1.48 MB)] is completed.

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